Refund policy

Returns & Refunds Policy

We hope you love your order from Nora & Blossoms, but if something isn’t quite right, here’s how we handle returns and refunds.

Because many of our products are handmade, perishable, or seasonal (such as fresh wreaths, flowers, and kits containing natural materials), we’re unfortunately unable to accept returns or issue refunds once these items have been dispatched.

Please read below for more details.

Non-Returnable Items

Due to the nature of our products, we cannot accept returns or exchanges on:

• Fresh flower wreaths or arrangements

• Seasonal or custom-made wreath kits

• Perishable or made-to-order items

• Sale or discounted items

These products are made specially for you and often contain natural materials that can’t be resold or reused once shipped.

Damaged or Faulty Items

If your order arrives damaged or there’s a fault with your product, please contact us within 48 hours of delivery at info@noraandblossoms.com with photos and your order number.
We’ll do our best to resolve the issue quickly – whether that’s by sending a replacement, offering store credit, or finding another suitable solution.

Cancellations

If you need to cancel your order, please contact us as soon as possible.
We can only cancel if the order hasn’t yet been made or dispatched. Once items are prepared or shipped, cancellations aren’t possible.

How to Get in Touch

For all order queries, please email info@noraandblossoms.com and include your order number and full name.
We’ll always try to help where we can – we just ask for your understanding when it comes to handmade and perishable products.